Our Living Tapestry
Our Living Tapestry Philosophy was developed to create an environment
Our Leadership Team:
Administrator: Christine Sellery; email@example.com; ext 501
Director of Care: Melana Felske, firstname.lastname@example.org; ext 504
Clinical Nurse Manager: Jessica Roy, email@example.com; ext 505
Office Manager: Anne Williams, firstname.lastname@example.org; ext 519
Family and Community Coordinator: Sherry Parr; email@example.com; ext 511
Director of Nutrition and Environmental Services: Nicole Shotton, firstname.lastname@example.org; ext 509
Resident Support Services Manager (Recreation & Volunteer Services): Wendy Harris; email@example.com; ext 512
Volunteers are an integral part of our resident care team and provide hands on support for resident programs which include activities, visitation, pet care and more.
We are always looking for friendly visitors, recreation help and help in our cafe. Many other opportunities available!
Moving into Arbour Heights
If you are interested in residency with us,
*Tours are available by appointment only. Please contact us to set up a time for you to see our beautiful home. See "Contact Us" section for information.
For pictures of the home, please see our Facebook Page (you do not need a Facebook account to access).
To see a video of our home, please click on the link below:
Send an email to a resident:
Please include the following information with your message:
-Residents' full name
-Residents' room number (if you know it)
-Your full name and your email address
Announcing another CARF Three-Year Accreditation
We are pleased to report to you that Arbour Heights Long-Term Care Residence has been accredited for a period of three years for its Person-Centered Long-Term Care Community. This is the first accreditation that the international accrediting body, CARF, has awarded to Arbour Heights.
By pursuing and achieving accreditation, Arbour Heights has demonstrated that it meets international standards for quality and is committed to pursuing excellence.
This accreditation decision represents the highest level of accreditation that can be awarded to an organization and shows our organization's substantial conformance to the CARF standards. An organization receiving a Three-Year Accreditation has put itself through a rigorous peer review process. It has demonstrated to a team of surveyors during an on-site visit its commitment to offering programs and services that are measurable, accountable, and of the highest quality.
CARF is an independent, nonprofit accrediting body whose mission is to promote the quality, value, and optimal outcomes of services through a consultative accreditation process that centers on enhancing the lives of the persons served. Founded in 1966 as the Commission on Accreditation of Rehabilitation Facilities, and now known as CARF International, the accrediting body establishes consumer-focused standards to help organizations measure and improve the quality of their programs and services.
We would welcome an opportunity to further acquaint you with our services and respond to your questions. We believe our organization is a valuable asset, and our CARF accreditation underscores our commitment to the community we serve.
Arbour Heights in the News
OLTCA Morning Report featured our "Arbour Bistro" program. Check out the link for the article!
OLTCA Morning Report featured our tattoo fundraiser for Alzheimer's Society. Check out the link for the article!
OLTCA Morning Report featured two of our wonderful residents Dora and Pam. What an amazing friendship. Thanks for sharing your story and inspiring us all!http://www.oltca.com/axiom-post/757
LTC Service Accountability Agreement: